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Government not measuring whether its IT strategy is working

ComputerWorldUK - No clear baseline measurement in spite of good early steps, says NAO.

The government is not measuring whether its IT strategy is working, in spite of pouring millions of pounds of taxpayer money into it.

That is according to the National Audit Office, which said the Cabinet Office had "not yet developed a system for measuring the extent to which the strategy is resulting in sustained change". Whitehall needed much clearer timescales and baseline measurements.

Additionally, the government has only been "informally" managing resources to deliver the strategy, the NAO said. "Without a clear resource plan, gaps may start to hinder progress," it said.