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ISPs to be honest about traffic management policies

ZDNet - BT, Sky, TalkTalk, Virgin Media, O2, Vodafone and 3 have all promised to be clear to their customers about how they manage their broadband traffic.

The major fixed and mobile internet service providers (ISPs) said on Monday that they have signed up to a voluntary code of practice formulated by them and the Broadband Stakeholder Group (BSG), an industry body. The code (PDF) obliges the companies to tell their customers what traffic management takes place, why it takes place and what effect it has on the customer's broadband experience.